I have a VVX450, firmware 5.9.1 (latest as of this post). I am looking to do a 4-way conference.
- I have feature.nWayConference.enabled="1"
- When I join the first two participants, I do have a "manage" button to mute participants (if I understand correctly, it means nWay is indeed enabled.
I just don't know how to add a third one. I do not get the "conf" option anymore at that point. What's the exact key sequence to add a fourth participant?
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once the first party picked up the call you should be able to presse the "More"-key and select the "Confrnc"-key. Use the the dial pad to enter the number of the third participant and press "send"-key. When partipant picks up the phone, again hit the "More"-key and again the "confrnc"-key. This should connect both calls to the wanted confernece call.
This is all good for a 3-way conference, but I'm looking for a 4-way conference. This is explicitely set in the provisioning files as an enabled feature.
The exact sequence (including what is missing) is:
- Call someone
- Press more than conf
- call the second party
- Once second party answers, press more and conf
We have have a three-way conference. How do I add an additionnal participant?
Hello @mgaudette ,
welcome back to the Polycom Community.
The maximum on a VVX phone is 3
Source: Admin Guide
I updated the FAQ post:
Oct 25, 2011 Question: What is the maximum amount of participants in a conference call?
Resolution: Please check => here <=
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
Thank you - dissapointing that Polycom removed such a feature from newer phones, but at least I'll stop finding a way to do something undoable.
N-way might be supported by your PBX (so N-way call is hosted on your PBX, not the phone), if it does - you'd need to enabled "network conferencing" by entering proper URL in the phone's config.
But yes, I agree that's a commonly asked question and I wish VVX phones were like 550s/650s in this way.