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4-way conference on VVX450

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Frequent Advisor

4-way conference on VVX450

Hi,

 

I have a VVX450, firmware 5.9.1 (latest as of this post). I am looking to do a 4-way conference.

- I have feature.nWayConference.enabled="1"

- When I join the first two participants, I do have a "manage" button to mute participants (if I understand correctly, it means nWay is indeed enabled.

 

I just don't know how to add a third one. I do not get the "conf" option anymore at that point.  What's the exact key sequence to add a fourth participant?

 

 

 

Message 1 of 6
1 ACCEPTED SOLUTION

Accepted Solutions
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Polycom Employee & Community Manager

Re: 4-way conference on VVX450

Hello @mgaudette ,

 

welcome back to the Polycom Community.


The maximum on a VVX phone is 3

 

Source: Admin Guide 

 

I updated the FAQ post:

 

Oct 25, 2011 Question: What is the maximum amount of participants in a conference call?

Resolution: Please check => here <=

 

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

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Message 4 of 6
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Esteemed Contributor

Re: 4-way conference on VVX450

Hi @

 

 

Message 2 of 6
Frequent Advisor

Re: 4-way conference on VVX450

This is all good for a 3-way conference, but I'm looking for a 4-way conference. This is explicitely set in the provisioning files as an enabled feature.

 

The exact sequence (including what is missing) is:

 

- Call someone

- Press more than conf

- call the second party

- Once second party answers, press more and conf

- ???

 

We have have a three-way conference.  How do I add an additionnal participant?

Message 3 of 6
Highlighted
Polycom Employee & Community Manager

Re: 4-way conference on VVX450

Hello @mgaudette ,

 

welcome back to the Polycom Community.


The maximum on a VVX phone is 3

 

Source: Admin Guide 

 

I updated the FAQ post:

 

Oct 25, 2011 Question: What is the maximum amount of participants in a conference call?

Resolution: Please check => here <=

 

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

View solution in original post

Message 4 of 6
Highlighted
Frequent Advisor

Re: 4-way conference on VVX450

Thank you - dissapointing that Polycom removed such a feature from newer phones, but at least I'll stop finding a way to do something undoable.

 

Mike

Message 5 of 6
Highlighted

Re: 4-way conference on VVX450

N-way might be supported by your PBX (so N-way call is hosted on your PBX, not the phone), if it does - you'd need to enabled "network conferencing" by entering proper URL in the phone's config.

 

But yes, I agree that's a commonly asked question and I wish VVX phones were like 550s/650s in this way. 

Message 6 of 6