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4-way conferencing on soundpoint 550/560/670

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4-way conferencing on soundpoint 550/560/670



I am unable to find documentation in regards to how to setup 4-way conferencing on my soundpoint 550/560/670. 

Currently, when I try it, I conference 1 party in (3-way), and when this happens, the conference softkey turns into a split softkey. At this point, I can't add another party to make it a 4-way call. 





Message 1 of 2
Polycom Employee & Community Manager

Re: 4-way conferencing on soundpoint 550/560/670

Hello Ken,

welcome to the Polycom Community.

I just updated the community's VoIP FAQ contains this post here:


Oct 25, 2011 Question: What is the maximum amount of participants in a conference call?

Resolution: Please check => here <=

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.


Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 2 of 2