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410 VVX Caller ID display

Occasional Contributor

410 VVX Caller ID display

Is there a way to disable the Caller ID "block" display on the phone that appears after the call is answered?  If you need to do a transfer this block covers ther first 2 line appearances on both sides.  Attached is a picture of what I am talking about.


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Polycom Employee & Community Manager

Re: 410 VVX Caller ID display

Hello gtmc510,


welcome back to the Polycom Community.


Could you ensure you follow up any prior post's you made => here <=


You cannot disable this "window"

The community's VoIP FAQ contains this post here:


Apr 24, 2014 Question: How can I transfer a call to a Buddy/shared line/BLF/Contact on a VVX300/VVX400/VVX500/VVX600?

Resolution: Please check => here <= 


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services


Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
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