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410 VVX Caller ID display

Occasional Contributor

410 VVX Caller ID display

Is there a way to disable the Caller ID "block" display on the phone that appears after the call is answered?  If you need to do a transfer this block covers ther first 2 line appearances on both sides.  Attached is a picture of what I am talking about.


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Polycom Employee & Community Manager

Re: 410 VVX Caller ID display

Hello gtmc510,


welcome back to the Polycom Community.


Could you ensure you follow up any prior post's you made => here <=


You cannot disable this "window"

The community's VoIP FAQ contains this post here:


Apr 24, 2014 Question: How can I transfer a call to a Buddy/shared line/BLF/Contact on a VVX300/VVX400/VVX500/VVX600?

Resolution: Please check => here <= 


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.


Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
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