Re: [5.3.0] problems and questions

doum · ‎03-31-2015

Hi,

I'm currently testing the new 5.3.0 firmware

I have a problem.

Voice mail works. Exchange Calendar is working too.

But I have a warning : Call logs are not available (it's a translate from french). In the logs I can see this message : "'calllogs' service did not received expected folder ids."

Another thing, what do you mean by "comprehensive contact search in the Lync Server address book service" ?

I can't see any difference

doum · ‎03-31-2015

ok for research I misunderstood, I thought you had added a similar function to the LPE to be able to search the contacts using "T9"

in reality it mandatory to type all the letters, eg press 4 times 9 to Z :(
The only difference is that the search starts by itself without having to press the button

doum · ‎03-31-2015

another thing : up.oneTouchLyncDir seems not to work.

Unknown parameter "up.oneTouchLyncDir" found, ignoring

SteffenBaierUK · ‎03-31-2015

Hello Doum,

welcome back to the Polycom Community.

Neither the UC Software 5.3.0 Admin guide nor the polycomConfig.xsd file coming with the UC Software 5.3.0 download contain any reference of this parameter.

A valid parameter is up.oneTouchDirectory but seems to be missing from the Admin Guide.

In regards to your Exchange error message please log this via your Polycom reseller and ensure you provide the details about the per devide LYNC license or the LYNC SKU phone's used.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

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The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.

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Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

doum · ‎03-31-2015

Ok for the problem concerning exchange error

but for the parameter, maybe I'm crazy but I attached you a screenshot

SteffenBaierUK · ‎03-31-2015

Hello Doum,

I checked against the PDF version of the admin guide => here <=

Could you post the link to your source ?

The Parameter posted by myself is the one that is used in LYNC base profile.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

----------------
The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

doum · ‎03-31-2015

http://supportdocs.polycom.com/PolycomService/support/global/documents/support/setup_maintenance/pro...

SteffenBaierUK · ‎03-31-2015

Hello Doum,

I get our documentation team to double ckeck.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

----------------
The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

doum · ‎03-31-2015

Ok, thanks

gday · ‎04-11-2015

I had the same "calllogs" issue. The trick was to login to the account with a windows LYNC client once.

-mick