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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
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‎03-16-2016 09:42 AM

HP Recommended

Trying to create a configuration file for the phones to pull the 5.4.2 D software from Polycoms ftp server but my vendor is telling me it is no longer on that server? Here is where I'm pointing...

 

http://downloads.polycom.com/voice/software/UC_Software_5_4_2_rts12_D_release_sig_split/

 

Is that not correct or is the file no longer on the server?

1 REPLY 1

‎03-16-2016 10:36 AM

HP Recommended

Hello H&R,

Did you get around to report your issue => here <= ?


The community's VoIP FAQ contains this post here:

Oct 7, 2011 Question: How can I find out my SIP UC Software Version or the BootROM Version of my Phone?
Resolution: Please check => here <=

 

Oct 7, 2011 Question: What SIP or UC Software Version or BootROM Version is supported by my Phone?

Resolution: Please check => here <=

 

Both above FAQ post's have links to the currently freely available software releases. You may have an outdated link from a withdrawn version.

 

We also usually post within the community when a new software is released and the relevant link to it.

 

Please utilize an updated link to download your software.


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
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