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5.5 Release Notes

5.5 Release Notes

Is there any way I can located and read the cases associated with the listed fixed in the release notes for 5.5? Im looking for information on one specific one:

 

General VOIP-110472      5.2.1     VVX Keys are now optimized for the resposivess, speed and stability even after a long period of uptime until phone is rebooted.

 

Thanks.

Message 1 of 5
4 REPLIES 4
SteffenBaierUK
Polycom Employee & Community Manager

Re: 5.5 Release Notes

Hello matt.johnson@tdstelecom.com,

welcome to the Polycom Community.

This is Polycom internal Information only.

 

What is the specific interest in this?

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

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The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.

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Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 2 of 5

Re: 5.5 Release Notes

I am experiencing the same symptoms on my network and would like to read the case notes to verify what the root cause was.

Message 3 of 5

Re: 5.5 Release Notes

Is this something I can aquire? I would just like to know the root cause so I could confirm if I have the same symptoms.

Message 4 of 5
SteffenBaierUK
Polycom Employee & Community Manager

Re: 5.5 Release Notes

Hello matt.johnson@tdstelecom.com,

this is not something we usually share with End Users but in a nutshell after around 200+ days uptime running 5.2.1 that customer case experienced the buttons to become unresponsive.

 

A reboot temporarily fixed this but we found the root cause and fixed the bug.


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

----------------
The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 5 of 5