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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
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6 REPLIES 6
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I am having similar issue since yesterday.

HP Recommended

Hello all ,

welcome to the Polycom Community.

I reported this to our IT team.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
HP Recommended

We are having the same issue with 601's that I just set up today.

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Hello untitledrob,

please see my previous reply. You can always download the SIP.ld files and setup a provisioning server.


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
HP Recommended

Hello,

 

To get around this issue for now you can use Polycom's provisioning server. This will allow phone to get provisioned with the newest software 5.6.0. Tested this on VVX 601 and it works. 

HP Recommended

I ended up throwing the 5.6.0 split package onto my provisioning server. After a reboot of the 601 it was upgraded from 5.5.2 to 5.6.0. 

 

 

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