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5.6.0 fails to download on VVX 601 units

Frequent Advisor

5.6.0 fails to download on VVX 601 units

Message 1 of 7
6 REPLIES 6
Visitor

Re: 5.6.0 fails to download on VVX 601 units

I am having similar issue since yesterday.

Message 2 of 7
Polycom Employee & Community Manager

Re: 5.6.0 fails to download on VVX 601 units

Hello all ,

welcome to the Polycom Community.

I reported this to our IT team.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services




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Please be aware:For questions about the type of support to expect please check here

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Please remember, if you see a post that helped you , and it answers your question, please mark it as an "Accept as Solution".

The title Polycom Employee & Community Manager is an automatic setting within the community and any forum reply or post is based upon my personal experience and does not reflect the opinion or view of my employer.
Poly employee participation within this community is not mandatory and any post or FAQ article provided by myself is done either during my working hours or outside working hours, in my private time, and maybe answered on weekends, bank holidays or personal holidays.
Message 3 of 7
Highlighted
Occasional Contributor

Re: 5.6.0 fails to download on VVX 601 units

We are having the same issue with 601's that I just set up today.

Message 4 of 7
Polycom Employee & Community Manager

Re: 5.6.0 fails to download on VVX 601 units

Hello untitledrob,

please see my previous reply. You can always download the SIP.ld files and setup a provisioning server.


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services




<======== Signature / Disclaimer ========>
Please be aware:For questions about the type of support to expect please check here

Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

Please remember, if you see a post that helped you , and it answers your question, please mark it as an "Accept as Solution".

The title Polycom Employee & Community Manager is an automatic setting within the community and any forum reply or post is based upon my personal experience and does not reflect the opinion or view of my employer.
Poly employee participation within this community is not mandatory and any post or FAQ article provided by myself is done either during my working hours or outside working hours, in my private time, and maybe answered on weekends, bank holidays or personal holidays.
Message 5 of 7
Occasional Advisor

Re: 5.6.0 fails to download on VVX 601 units

Hello,

 

To get around this issue for now you can use Polycom's provisioning server. This will allow phone to get provisioned with the newest software 5.6.0. Tested this on VVX 601 and it works. 

Message 6 of 7
Frequent Advisor

Re: 5.6.0 fails to download on VVX 601 units

I ended up throwing the 5.6.0 split package onto my provisioning server. After a reboot of the 601 it was upgraded from 5.5.2 to 5.6.0. 

 

 

Message 7 of 7