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02-22-2016 07:07 AM
Hello,
I did several tests without success with polycom 550 (provisionning)
I try not to update the firmware and just modiifer the config file
I get an error 0x20
here is my file mac_reg.cfg:
<?xml version="1.0" encoding="UTF-8" standalone="yes"?> <!-- #################PROVISIONER.NET################# # This Configuration file was generated from the Provisioner.net Library by EndPoint Manager Version 2.11.11 # Generated on: Monday 22nd of February 2016 02:51:55 PM # # Provisioner Information Follows: # Brand Revision Timestamp: 1407058336 (Sunday 3rd of August 2014 11:32:16 AM) # Family Revision Timestamp: 1407058336 (Sunday 3rd of August 2014 11:32:16 AM) # ################################################## --> <!-- Generated reg-advanced.cfg Configuration File --> <polycomConfig xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xsi:noNamespaceSchemaLocation="polycomConfig.xsd"> <call call.transferOnConferenceEnd="1"> <call.autoAnswer call.autoAnswer.H323="0" call.autoAnswer.SIP="0" call.autoAnswer.micMute="1" call.autoAnswer.ringClass="ringAutoAnswer" call.autoAnswer.videoMute="0"> </call.autoAnswer> <call.autoOffHook call.autoOffHook.1.contact="" call.autoOffHook.1.enabled="0" call.autoOffHook.1.protocol="" call.autoOffHook.2.contact="" call.autoOffHook.2.enabled="0" call.autoOffHook.2.protocol=""> </call.autoOffHook> <call.donotdisturb call.donotdisturb.perReg="0"> </call.donotdisturb> <call.missedCallTracking call.missedCallTracking.1.enabled="1" call.missedCallTracking.2.enabled="1"> </call.missedCallTracking> <call.serverMissedCall call.serverMissedCall.1.enabled="0" call.serverMissedCall.2.enabled="0"> </call.serverMissedCall> </call> <device> <device.auth device.auth.localUserPassword=""> <device.auth.localUserPassword device.auth.localUserPassword.set="0"> </device.auth.localUserPassword> </device.auth> <device.em device.em.power=""> <device.em.power device.em.power.set="0"> </device.em.power> </device.em> </device> <reg reg.1.displayName="1002" reg.1.address="1002" reg.1.server.1.address="XXX.XXX.XXX.XXX" reg.1.server.1.port="5060" reg.1.server.1.register="1" reg.1.server.1.expires="3600" reg.1.label="1002" reg.1.type="private" reg.1.thirdPartyName="" reg.1.auth.userId="1002" reg.1.auth.password="XXXXXXXXXXXXX" reg.1.outboundProxy.address="" reg.1.outboundProxy.port="5060" reg.1.outboundProxy.transport="UDP" reg.1.ringType="2" reg.1.lineKeys="1"/> <call> <autoOffHook call.autoOffHook.1.enabled="0" call.autoOffHook.1.contact="" /> <missedCallTracking call.missedCallTracking.1.enabled="1" /> <serverMissedCall call.serverMissedCall.1.enabled="0" /> <callWaiting call.callWaiting.ring="beep"/> </call> <divert divert.1.contact="" divert.1.autoOnSpecificCaller="1" divert.1.sharedDisabled="1"> <fwd divert.fwd.1.enabled="1"/> <busy divert.busy.1.enabled="0" divert.busy.1.contact=""/> <noanswer divert.noanswer.1.enabled="0" divert.noanswer.1.timeout="60" divert.noanswer.1.contact=""/> <dnd divert.dnd.1.enabled="0" divert.dnd.1.contact=""/> </divert> <dialplan dialplan.1.impossibleMatchHandling="0" dialplan.1.removeEndOfDial="1" dialplan.1.applyToUserSend="1" dialplan.1.applyToUserDial="1" dialplan.1.applyToCallListDial="0" dialplan.1.applyToDirectoryDial="0"> <digitmap dialplan.1.digitmap="[2-9]11|0T|011xxx.T|[0-1][2-9]xxxxxxxxx|[2-9]xxxxxxxxx|[1-9]xxT|[2-9]xxxT" dialplan.1.digitmap.timeOut="3|3|3|3|3|3|3"/> <routing> <server dialplan.1.routing.server.1.address="" /> <emergency dialplan.1.routing.emergency.1.value="" /> </routing> </dialplan> <msg msg.bypassInstantMessage="1"> <mwi msg.mwi.1.subscribe="1" msg.mwi.1.callBackMode="contact" msg.mwi.1.callBack="*97"/> </msg> <microbrowser mb.proxy="" mb.ssawc.call.mode="" mb.ssawc.enabled=""> <main mb.main.home="" mb.main.idleTimeout="" mb.main.statusbar="" /> <idleDisplay mb.idleDisplay.home="" mb.idleDisplay.refresh="900" /> <limits mb.limits.cache="5"/> </microbrowser> <attendant attendant.reg="1" /> <se se.destination="chassis"> <se.rt> <se.rt.modification se.rt.modification.enabled="1"> </se.rt.modification> </se.rt> </se> <up up.25mm="1" up.accessibilityFeatures="0" up.analogHeadsetOption="0" up.audioMode="0" up.callTypeOrderVoice="0" up.handsfreeMode="1" up.headsetMode="0" up.localClockEnabled="1" up.manualProtocolRouting="1" up.mwiVisible="0" up.onHookDialingEnabled="1" up.useDirectoryNames="0" up.welcomeSoundEnabled="1" up.welcomeSoundOnWarmBootEnabled="0"> <up.2P5mmJack up.2P5mmJack.mode="0"> </up.2P5mmJack> <up.audioSetup up.audioSetup.auxInput="2" up.audioSetup.auxOutput="2"> </up.audioSetup> <up.backlight up.backlight.idleIntensity="1" up.backlight.onIntensity="3"> </up.backlight> <up.idleBrowser up.idleBrowser.enabled="0"> </up.idleBrowser> <up.manualProtocolRouting up.manualProtocolRouting.softKeys="1"> </up.manualProtocolRouting> <up.offHookAction up.offHookAction.none="0"> </up.offHookAction> <up.pictureFrame up.pictureFrame.folder="" up.pictureFrame.timePerImage="5"> </up.pictureFrame> <up.screenSaver up.screenSaver.enabled="0" up.screenSaver.waitTime="15"> </up.screenSaver> <up.toneControl up.toneControl.bass="0" up.toneControl.treble="0"> </up.toneControl> </up> <voIpProt> <voIpProt.SIP> <voIpProt.SIP.assuredService> <voIpProt.SIP.assuredService.namespace> <voIpProt.SIP.assuredService.namespace.label> <voIpProt.SIP.assuredService.namespace.label.UCRdrsn voIpProt.SIP.assuredService.namespace.label.UCRdrsn.1="" voIpProt.SIP.assuredService.namespace.label.UCRdrsn.2=""> </voIpProt.SIP.assuredService.namespace.label.UCRdrsn> <voIpProt.SIP.assuredService.namespace.label.UCRdsn voIpProt.SIP.assuredService.namespace.label.UCRdsn.1="" voIpProt.SIP.assuredService.namespace.label.UCRdsn.2=""> </voIpProt.SIP.assuredService.namespace.label.UCRdsn> <voIpProt.SIP.assuredService.namespace.label.custom voIpProt.SIP.assuredService.namespace.label.custom.1="" voIpProt.SIP.assuredService.namespace.label.custom.2=""> </voIpProt.SIP.assuredService.namespace.label.custom> <voIpProt.SIP.assuredService.namespace.label.drsn voIpProt.SIP.assuredService.namespace.label.drsn.1="" voIpProt.SIP.assuredService.namespace.label.drsn.2=""> </voIpProt.SIP.assuredService.namespace.label.drsn> <voIpProt.SIP.assuredService.namespace.label.dsn voIpProt.SIP.assuredService.namespace.label.dsn.1="" voIpProt.SIP.assuredService.namespace.label.dsn.2=""> </voIpProt.SIP.assuredService.namespace.label.dsn> </voIpProt.SIP.assuredService.namespace.label> </voIpProt.SIP.assuredService.namespace> </voIpProt.SIP.assuredService> </voIpProt.SIP> </voIpProt> <pres pres.idleSoftkeys="1" pres.reg="0"> </ pres> </polycomConfig>
mac.cfg
<?xml version="1.0" standalone="yes"?> <!-- Default Master SIP Configuration File--> <!-- $RCSfile: 000000000000.cfg,v $ $Revision: 1.14.22.4 $ --> <!-- #################PROVISIONER.NET################# # This Configuration file was generated from the Provisioner.net Library by EndPoint Manager Version 2.11.11 # Generated on: Monday 22nd of February 2016 02:51:55 PM # # # Provisioner Information Follows: # Brand Revision Timestamp: 1407058336 (Sunday 3rd of August 2014 11:32:16 AM) # Family Revision Timestamp: 1407058336 (Sunday 3rd of August 2014 11:32:16 AM) # ################################################## --> <APPLICATION APP_FILE_PATH="sip.ld" CONFIG_FILES="0004f23fa675_reg.cfg, sip.cfg" MISC_FILES="" LOG_FILE_DIRECTORY="/logs" OVERRIDES_DIRECTORY="/overrides" CONTACTS_DIRECTORY="/contacts" LICENSE_DIRECTORY="/licenses"> </APPLICATION>
sip.cfg
<?xml version="1.0" encoding="UTF-8" standalone="yes"?> <!-- Generated sip-basic.cfg Configuration File --> <!-- #################PROVISIONER.NET################# # This Configuration file was generated from the Provisioner.net Library by EndPoint Manager Version 2.11.11 # Generated on: Monday 22nd of February 2016 02:51:55 PM # # Provisioner Information Follows: # Brand Revision Timestamp: 1407058336 (Sunday 3rd of August 2014 11:32:16 AM) # Family Revision Timestamp: 1407058336 (Sunday 3rd of August 2014 11:32:16 AM) # ################################################## --> <polycomConfig xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xsi:noNamespaceSchemaLocation="polycomConfig.xsd"> <feature feature.urlDialing.enabled="0" feature.directedCallPickup.enabled="1" feature.enhancedFeatureKeys.enabled="1" feature.presence.enabled="0" /> <call call.directedCallPickupMethod="legacy" call.directedCallPickupString="**" /> <voIpProt> <SIP voIpProt.SIP.specialEvent.checkSync.alwaysReboot="1" voIpProt.SIP.enable="1" voIpProt.SIP.local.port="5060"/> <alertInfo voIpProt.SIP.alertInfo.1.value="Ring Answer" voIpProt.SIP.alertInfo.1.class="4"/> </voIpProt> <se se.stutterOnVoiceMail="1" se.pat.misc.messageWaiting.name="message waiting" se.pat.misc.messageWaiting.inst.1.type="chord" se.pat.misc.messageWaiting.inst.1.value="cs1" se.pat.misc.messageWaiting.inst.2.type="chord" se.pat.misc.messageWaiting.inst.2.value="cs2" se.pat.misc.messageWaiting.inst.3.type="chord" se.pat.misc.messageWaiting.inst.3.value="cs1"/> <QOS> <Ethernet> <RTP qos.ethernet.rtp.user_priority="5"/> <CallControl qos.ethernet.callControl.user_priority="5"/> <Other qos.ethernet.other.user_priority="2"/> </Ethernet> <IP> <RTP qos.ip.rtp.dscp="" qos.ip.rtp.min_delay="1" qos.ip.rtp.max_throughput="1" qos.ip.rtp.max_reliability="0" qos.ip.rtp.min_cost="0" qos.ip.rtp.precedence="5"/> <CallControl qos.ip.callControl.dscp="" qos.ip.callControl.min_delay="1" qos.ip.callControl.max_throughput="0" qos.ip.callControl.max_reliability="0" qos.ip.callControl.min_cost="0" qos.ip.callControl.precedence="5"/> </IP> </QOS> <TCP_IP> <SNTP tcpIpApp.sntp.resyncPeriod="86400" tcpIpApp.sntp.address="0.fr.pool.ntp.org" tcpIpApp.sntp.address.overrideDHCP="1" tcpIpApp.sntp.gmtOffset="3600" tcpIpApp.sntp.gmtOffset.overrideDHCP="1" tcpIpApp.sntp.daylightSavings.enable="0"/> </TCP_IP> <logging> <level> <change log.level.change.so="4" log.level.change.app1="4" log.level.change.sip="4" log.level.change.ssps="4" log.level.change.pps="4" log.level.change.net="4" log.level.change.cfg="4" log.level.change.cdp="4" log.level.change.pmt="4" log.level.change.ares="4" log.level.change.dns="4" log.level.change.httpd="4" log.level.change.rdisk="4" log.level.change.copy="4" log.level.change.slog="4" log.level.change.res="4" log.level.change.key="4" log.level.change.log="4" log.level.change.curl="4" log.level.change.rtos="4" log.level.change.mb="4" log.level.change.ib="4" log.level.change.ttrs="4" log.level.change.usb="4"/> </level> <render log.render.level="1" log.render.type="2" log.render.realtime="1" log.render.stdout="1" log.render.file="1" log.render.file.size="16" log.render.file.upload.period="172800" log.render.file.upload.append="1" log.render.file.upload.append.sizeLimit="512" log.render.file.upload.append.limitMode="delete"/> <scheduled log.sched.1.name="showCpuLoad" log.sched.1.level="3" log.sched.1.period="15" log.sched.1.startMode="rel" log.sched.1.startTime="0" log.sched.1.startDay="0" /> </logging> </polycomConfig>
it must be a phone1.cfg file?
Solved! Go to Solution.
02-22-2016 07:58 AM
Hello jeremyarnoux,
welcome back to the Polycom Community.
Did you ever solve your initial issue => here <=
In order to answer your question please look at the FAQ posts:
Mar 07, 2013 Question: What does the message "Config file error. Error is <Hex #>" / 0x4020 mean?
Resolution: Please check => here <=
Oct 7, 2011 Question: What is the relevance of the sip.cfg and phone1.cfg files?
Resolution: Please check => here <=
I am not sure what this Endpoint Manager is that you are using but the configuration is far to complex.
What are you trying to archive ?
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
Best Regards
Steffen Baier
Polycom Global Services
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
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