Plantronics + Polycom. Now together as Poly Logo

550

SOLVED
Highlighted
Occasional Contributor

550

Hello,
I did several tests without success with polycom 550 (provisionning)
I try not to update the firmware and just modiifer the config file
I get an error 0x20

 

here is my file mac_reg.cfg:

 

 

 

<?xml version="1.0" encoding="UTF-8" standalone="yes"?>
<!--
#################PROVISIONER.NET#################
# This Configuration file was generated from the Provisioner.net Library by EndPoint Manager Version 2.11.11
# Generated on: Monday 22nd of February 2016 02:51:55 PM
#
# Provisioner Information Follows:
# Brand Revision Timestamp: 1407058336 (Sunday 3rd of August 2014 11:32:16 AM)
# Family Revision Timestamp: 1407058336 (Sunday 3rd of August 2014 11:32:16 AM)
#
##################################################
-->
<!-- Generated reg-advanced.cfg Configuration File -->
<polycomConfig xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xsi:noNamespaceSchemaLocation="polycomConfig.xsd">
<call call.transferOnConferenceEnd="1">
<call.autoAnswer call.autoAnswer.H323="0" call.autoAnswer.SIP="0" call.autoAnswer.micMute="1" call.autoAnswer.ringClass="ringAutoAnswer" call.autoAnswer.videoMute="0">
</call.autoAnswer>
<call.autoOffHook call.autoOffHook.1.contact="" call.autoOffHook.1.enabled="0" call.autoOffHook.1.protocol="" call.autoOffHook.2.contact="" call.autoOffHook.2.enabled="0" call.autoOffHook.2.protocol="">
</call.autoOffHook>
<call.donotdisturb call.donotdisturb.perReg="0">
</call.donotdisturb>
<call.missedCallTracking call.missedCallTracking.1.enabled="1" call.missedCallTracking.2.enabled="1">
</call.missedCallTracking>
<call.serverMissedCall call.serverMissedCall.1.enabled="0" call.serverMissedCall.2.enabled="0">
</call.serverMissedCall>
</call>
<device>
<device.auth device.auth.localUserPassword="">
<device.auth.localUserPassword device.auth.localUserPassword.set="0">
</device.auth.localUserPassword>
</device.auth>
<device.em device.em.power="">
<device.em.power device.em.power.set="0">
</device.em.power>
</device.em>
</device>
<reg
reg.1.displayName="1002"
reg.1.address="1002"
reg.1.server.1.address="XXX.XXX.XXX.XXX"
reg.1.server.1.port="5060"
reg.1.server.1.register="1"
reg.1.server.1.expires="3600"
reg.1.label="1002"
reg.1.type="private"
reg.1.thirdPartyName=""
reg.1.auth.userId="1002"
reg.1.auth.password="XXXXXXXXXXXXX"
reg.1.outboundProxy.address=""
reg.1.outboundProxy.port="5060"
reg.1.outboundProxy.transport="UDP"
reg.1.ringType="2"
reg.1.lineKeys="1"/>
<call>
<autoOffHook
call.autoOffHook.1.enabled="0"
call.autoOffHook.1.contact="" />
<missedCallTracking call.missedCallTracking.1.enabled="1" />
<serverMissedCall call.serverMissedCall.1.enabled="0" />
<callWaiting call.callWaiting.ring="beep"/>
</call>
<divert
divert.1.contact=""
divert.1.autoOnSpecificCaller="1"
divert.1.sharedDisabled="1">
<fwd divert.fwd.1.enabled="1"/>
<busy
divert.busy.1.enabled="0"
divert.busy.1.contact=""/>
<noanswer
divert.noanswer.1.enabled="0"
divert.noanswer.1.timeout="60"
divert.noanswer.1.contact=""/>
<dnd
divert.dnd.1.enabled="0"
divert.dnd.1.contact=""/>
</divert>
<dialplan
dialplan.1.impossibleMatchHandling="0"
dialplan.1.removeEndOfDial="1"
dialplan.1.applyToUserSend="1"
dialplan.1.applyToUserDial="1"
dialplan.1.applyToCallListDial="0"
dialplan.1.applyToDirectoryDial="0">
<digitmap
dialplan.1.digitmap="[2-9]11|0T|011xxx.T|[0-1][2-9]xxxxxxxxx|[2-9]xxxxxxxxx|[1-9]xxT|[2-9]xxxT"
dialplan.1.digitmap.timeOut="3|3|3|3|3|3|3"/>
<routing>
<server
dialplan.1.routing.server.1.address=""
/>
<emergency
dialplan.1.routing.emergency.1.value=""
/>
</routing>
</dialplan>
<msg msg.bypassInstantMessage="1">
<mwi
msg.mwi.1.subscribe="1"
msg.mwi.1.callBackMode="contact"
msg.mwi.1.callBack="*97"/>
</msg>

<microbrowser mb.proxy="" mb.ssawc.call.mode="" mb.ssawc.enabled="">
<main
mb.main.home=""
mb.main.idleTimeout=""
mb.main.statusbar=""
/>
<idleDisplay
mb.idleDisplay.home=""
mb.idleDisplay.refresh="900"
/>
<limits
mb.limits.cache="5"/>
</microbrowser>
<attendant
attendant.reg="1"
/>
<se se.destination="chassis">
<se.rt>
<se.rt.modification se.rt.modification.enabled="1">
</se.rt.modification>
</se.rt>
</se>
<up up.25mm="1" up.accessibilityFeatures="0" up.analogHeadsetOption="0" up.audioMode="0" up.callTypeOrderVoice="0" up.handsfreeMode="1" up.headsetMode="0" up.localClockEnabled="1" up.manualProtocolRouting="1" up.mwiVisible="0" up.onHookDialingEnabled="1" up.useDirectoryNames="0" up.welcomeSoundEnabled="1" up.welcomeSoundOnWarmBootEnabled="0">
<up.2P5mmJack up.2P5mmJack.mode="0">
</up.2P5mmJack>
<up.audioSetup up.audioSetup.auxInput="2" up.audioSetup.auxOutput="2">
</up.audioSetup>
<up.backlight up.backlight.idleIntensity="1" up.backlight.onIntensity="3">
</up.backlight>
<up.idleBrowser up.idleBrowser.enabled="0">
</up.idleBrowser>
<up.manualProtocolRouting up.manualProtocolRouting.softKeys="1">
</up.manualProtocolRouting>
<up.offHookAction up.offHookAction.none="0">
</up.offHookAction>
<up.pictureFrame up.pictureFrame.folder="" up.pictureFrame.timePerImage="5">
</up.pictureFrame>
<up.screenSaver up.screenSaver.enabled="0" up.screenSaver.waitTime="15">
</up.screenSaver>
<up.toneControl up.toneControl.bass="0" up.toneControl.treble="0">
</up.toneControl>
</up>
<voIpProt>
<voIpProt.SIP>
<voIpProt.SIP.assuredService>
<voIpProt.SIP.assuredService.namespace>
<voIpProt.SIP.assuredService.namespace.label>
<voIpProt.SIP.assuredService.namespace.label.UCRdrsn voIpProt.SIP.assuredService.namespace.label.UCRdrsn.1="" voIpProt.SIP.assuredService.namespace.label.UCRdrsn.2="">
</voIpProt.SIP.assuredService.namespace.label.UCRdrsn>
<voIpProt.SIP.assuredService.namespace.label.UCRdsn voIpProt.SIP.assuredService.namespace.label.UCRdsn.1="" voIpProt.SIP.assuredService.namespace.label.UCRdsn.2="">
</voIpProt.SIP.assuredService.namespace.label.UCRdsn>
<voIpProt.SIP.assuredService.namespace.label.custom voIpProt.SIP.assuredService.namespace.label.custom.1="" voIpProt.SIP.assuredService.namespace.label.custom.2="">
</voIpProt.SIP.assuredService.namespace.label.custom>
<voIpProt.SIP.assuredService.namespace.label.drsn voIpProt.SIP.assuredService.namespace.label.drsn.1="" voIpProt.SIP.assuredService.namespace.label.drsn.2="">
</voIpProt.SIP.assuredService.namespace.label.drsn>
<voIpProt.SIP.assuredService.namespace.label.dsn voIpProt.SIP.assuredService.namespace.label.dsn.1="" voIpProt.SIP.assuredService.namespace.label.dsn.2="">
</voIpProt.SIP.assuredService.namespace.label.dsn>
</voIpProt.SIP.assuredService.namespace.label>
</voIpProt.SIP.assuredService.namespace>
</voIpProt.SIP.assuredService>
</voIpProt.SIP>
</voIpProt>
<pres pres.idleSoftkeys="1" pres.reg="0">
</ pres>
</polycomConfig>
 

 

 

 

mac.cfg

 

<?xml version="1.0" standalone="yes"?>
<!-- Default Master SIP Configuration File-->
<!-- $RCSfile: 000000000000.cfg,v $ $Revision: 1.14.22.4 $ -->
<!--
#################PROVISIONER.NET#################
# This Configuration file was generated from the Provisioner.net Library by EndPoint Manager Version 2.11.11
# Generated on: Monday 22nd of February 2016 02:51:55 PM
#
#
# Provisioner Information Follows:
# Brand Revision Timestamp: 1407058336 (Sunday 3rd of August 2014 11:32:16 AM)
# Family Revision Timestamp: 1407058336 (Sunday 3rd of August 2014 11:32:16 AM)
#
##################################################
-->
<APPLICATION
APP_FILE_PATH="sip.ld"
CONFIG_FILES="0004f23fa675_reg.cfg, sip.cfg"
MISC_FILES=""
LOG_FILE_DIRECTORY="/logs"
OVERRIDES_DIRECTORY="/overrides"
CONTACTS_DIRECTORY="/contacts"
LICENSE_DIRECTORY="/licenses">
</APPLICATION>

sip.cfg

<?xml version="1.0" encoding="UTF-8" standalone="yes"?>
<!-- Generated sip-basic.cfg Configuration File -->
<!--
#################PROVISIONER.NET#################
# This Configuration file was generated from the Provisioner.net Library by EndPoint Manager Version 2.11.11
# Generated on: Monday 22nd of February 2016 02:51:55 PM
#
# Provisioner Information Follows:
# Brand Revision Timestamp: 1407058336 (Sunday 3rd of August 2014 11:32:16 AM)
# Family Revision Timestamp: 1407058336 (Sunday 3rd of August 2014 11:32:16 AM)
#
##################################################
-->
<polycomConfig xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xsi:noNamespaceSchemaLocation="polycomConfig.xsd">
<feature feature.urlDialing.enabled="0" feature.directedCallPickup.enabled="1" feature.enhancedFeatureKeys.enabled="1" feature.presence.enabled="0" />
<call call.directedCallPickupMethod="legacy" call.directedCallPickupString="**" />
<voIpProt>
<SIP
voIpProt.SIP.specialEvent.checkSync.alwaysReboot="1"
voIpProt.SIP.enable="1"
voIpProt.SIP.local.port="5060"/>
<alertInfo
voIpProt.SIP.alertInfo.1.value="Ring Answer"
voIpProt.SIP.alertInfo.1.class="4"/>
</voIpProt>
<se
se.stutterOnVoiceMail="1"
se.pat.misc.messageWaiting.name="message waiting"
se.pat.misc.messageWaiting.inst.1.type="chord"
se.pat.misc.messageWaiting.inst.1.value="cs1"
se.pat.misc.messageWaiting.inst.2.type="chord"
se.pat.misc.messageWaiting.inst.2.value="cs2"
se.pat.misc.messageWaiting.inst.3.type="chord"
se.pat.misc.messageWaiting.inst.3.value="cs1"/>
<QOS>
<Ethernet>
<RTP qos.ethernet.rtp.user_priority="5"/>
<CallControl qos.ethernet.callControl.user_priority="5"/>
<Other qos.ethernet.other.user_priority="2"/>
</Ethernet>
<IP>
<RTP
qos.ip.rtp.dscp=""
qos.ip.rtp.min_delay="1"
qos.ip.rtp.max_throughput="1"
qos.ip.rtp.max_reliability="0"
qos.ip.rtp.min_cost="0"
qos.ip.rtp.precedence="5"/>
<CallControl
qos.ip.callControl.dscp=""
qos.ip.callControl.min_delay="1"
qos.ip.callControl.max_throughput="0"
qos.ip.callControl.max_reliability="0"
qos.ip.callControl.min_cost="0"
qos.ip.callControl.precedence="5"/>
</IP>
</QOS>
<TCP_IP>
<SNTP
tcpIpApp.sntp.resyncPeriod="86400"
tcpIpApp.sntp.address="0.fr.pool.ntp.org"
tcpIpApp.sntp.address.overrideDHCP="1"
tcpIpApp.sntp.gmtOffset="3600"
tcpIpApp.sntp.gmtOffset.overrideDHCP="1"
tcpIpApp.sntp.daylightSavings.enable="0"/>
</TCP_IP>
<logging>
<level>
<change log.level.change.so="4" log.level.change.app1="4" log.level.change.sip="4" log.level.change.ssps="4" log.level.change.pps="4" log.level.change.net="4" log.level.change.cfg="4" log.level.change.cdp="4" log.level.change.pmt="4" log.level.change.ares="4" log.level.change.dns="4" log.level.change.httpd="4" log.level.change.rdisk="4" log.level.change.copy="4" log.level.change.slog="4" log.level.change.res="4" log.level.change.key="4" log.level.change.log="4" log.level.change.curl="4" log.level.change.rtos="4" log.level.change.mb="4" log.level.change.ib="4" log.level.change.ttrs="4" log.level.change.usb="4"/>
</level>
<render log.render.level="1" log.render.type="2" log.render.realtime="1" log.render.stdout="1" log.render.file="1" log.render.file.size="16" log.render.file.upload.period="172800" log.render.file.upload.append="1" log.render.file.upload.append.sizeLimit="512" log.render.file.upload.append.limitMode="delete"/>
<scheduled log.sched.1.name="showCpuLoad" log.sched.1.level="3" log.sched.1.period="15" log.sched.1.startMode="rel" log.sched.1.startTime="0" log.sched.1.startDay="0" />
</logging>
</polycomConfig>

 

it must be a phone1.cfg file?

Message 1 of 3
1 ACCEPTED SOLUTION

Accepted Solutions
Highlighted
Occasional Contributor

Re: 550

tftp provisioning is not working properly
via html everything is ok

View solution in original post

Message 2 of 3
2 REPLIES 2
Highlighted
Occasional Contributor

Re: 550

tftp provisioning is not working properly
via html everything is ok

View solution in original post

Message 2 of 3
Polycom Employee & Community Manager

Re: 550

Hello jeremyarnoux,

welcome back to the Polycom Community.

 

Did you ever solve your initial issue => here <=

 

In order to answer your question please look at the FAQ posts:

 

Mar 07, 2013 Question: What does the message "Config file error. Error is <Hex #>"  / 0x4020 mean?

Resolution: Please check => here <=

 

Oct 7, 2011 Question: What is the relevance of the sip.cfg and phone1.cfg files?

Resolution: Please check => here <=

 

I am not sure what this Endpoint Manager is that you are using but the configuration is far to complex.

 

What are you trying to archive ?


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 3 of 3