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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
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‎06-25-2012 12:26 PM

HP Recommended

Having Win2008 NPS as my RADIUS, I tried to authenticate the phone using the factory installed Polycom device certicate and I get an error from my Authenticator rastls log file that the certificate has an invalid usage. This is even after I have installed the custom CA on the phone and added the Polycom CA on the trusted root certification authorities of the authenticator.

 

However, if I installed a custom device certificate on the phone (ex. exported domain user certificate) and use that to authenticate, it works fine.

 

Has anyone able  to authenticate (EAP-TLS) using the factory installed device certificate in an 802.1x secure environment?

4 REPLIES 4

‎06-25-2012 01:24 PM

HP Recommended

Hello TonyJ,

 

usually your server would need the Polycom Root Certificate to authenticate against with its own device certificate.

 

The Polycom Root CA can be downloaded from http://pki.polycom.com. 

 

Above is described in the UCS 4.0.1 admin guide for example.

 

Best regards

 

Steffen Baier

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
Was this reply helpful? Yes No

‎08-20-2017 05:11 AM

HP Recommended

How to install Custom device certificate in VVX 300 model

Kindly provide the steps

Was this reply helpful? Yes No

‎08-20-2017 05:13 AM

HP Recommended

I have Internal CA Server

Already i installed the CA root cerificate in Polycom Device 

But I enabled 802.1x EAP-TLS

Kindly explain how to import Domain User Certificate in the polycom Device

Was this reply helpful? Yes No

‎08-20-2017 08:21 AM

HP Recommended

Hello Riyas,

welcome to the Polycom Community.

The community's VoIP FAQ contains this post here:

Please ensure you always check the community FAQ and/or utilize the community search before posting any new topics or follow up post’s.

Jun 25, 2012 Question: How can I add a 802.1x EAP-PEAPv0/MSCHAPv2 Certificate?

Resolution: Please check => here <=


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
Was this reply helpful? Yes No
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