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911 dialing from lock screen

Occasional Visitor

911 dialing from lock screen

My understanding is that you have to have the 911 dial softkey at VVX 411 lock screen and it is hard coded. Can we atleast have the ability to move the "dial" button from the same location as "call" Button ? We have atleat 2-4 unintentional 911 calls daily and it is not good. UC software version is


We need to have the lock feature for security purpose so please dont ask to remove it.



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Polycom Employee & Community Manager

Re: 911 dialing from lock screen

Hello @Raza ,


Welcome to the Poly Community.

Please ensure you always check the FAQ's and/or utilize the community search before posting any new topics or follow up posts.


Jan 03, 2013 Question: How can I request a change aka feature request to the current Polycom SIP / UC Software?

Resolution: Please check => here <=

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.


Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
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