My understanding is that you have to have the 911 dial softkey at VVX 411 lock screen and it is hard coded. Can we atleast have the ability to move the "dial" button from the same location as "call" Button ? We have atleat 2-4 unintentional 911 calls daily and it is not good. UC software version is 5.9.5.0614
We need to have the lock feature for security purpose so please dont ask to remove it.
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---------------- The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.
Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels. Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's