Plantronics + Polycom. Now together as Poly Logo

911 dialing from lock screen

Occasional Visitor

911 dialing from lock screen

My understanding is that you have to have the 911 dial softkey at VVX 411 lock screen and it is hard coded. Can we atleast have the ability to move the "dial" button from the same location as "call" Button ? We have atleat 2-4 unintentional 911 calls daily and it is not good. UC software version is


We need to have the lock feature for security purpose so please dont ask to remove it.



Message 1 of 2
Polycom Employee & Community Manager

Re: 911 dialing from lock screen

Hello @Raza ,


Welcome to the Poly Community.

Please ensure you always check the FAQ's and/or utilize the community search before posting any new topics or follow up posts.


Jan 03, 2013 Question: How can I request a change aka feature request to the current Polycom SIP / UC Software?

Resolution: Please check => here <=

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

<======== Signature / Disclaimer ========>
Please be aware:For questions about the type of support to expect please check here

Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

Please remember, if you see a post that helped you , and it answers your question, please mark it as an "Accept as Solution".

The title Polycom Employee & Community Manager is an automatic setting within the community and any forum reply or post is based upon my personal experience and does not reflect the opinion or view of my employer.
Poly employee participation within this community is not mandatory and any post or FAQ article provided by myself is done either during my working hours or outside working hours, in my private time, and maybe answered on weekends, bank holidays or personal holidays.
Message 2 of 2