Hello @albertzhou ,
Welcome to the Poly Community.
Is this a day 1 issue? You have not attached any log files or detailed explanation on the actual issue so I suggest you look at adding a daily reboot as shown >here<
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
Best Regards
Steffen Baier
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The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.
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