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About Trio 8800 as an audio device

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About Trio 8800 as an audio device

Hi Team:

     I use Polycom Trio 8800 as an audio device (mic and speaker) for other audio and video clients or applications .But several days later I need to restart the 8800.If not,it will not work.The configuration of the application regarding the microphone and speakers is correct.

The version:5.9.5.2982

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1 REPLY 1
Polycom Employee & Community Manager

Re: About Trio 8800 as an audio device

Hello @albertzhou ,

 

Welcome to the Poly Community.


Is this a day 1 issue? You have not attached any log files or detailed explanation on the actual issue so I suggest you look at adding a daily reboot as shown >here<

 

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

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The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.

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Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
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