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Add Mac Address as SIP headers

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Occasional Contributor

Add Mac Address as SIP headers

Hello,

Software Version: 5.9.0.9373

Device: Polycom VVX 201

no platform for Skype or Broadsoft

 

Can you please assist on how to enable the SIP Header with "serial/tagNo." or Mac address in every SIP Packet?

Message 1 of 4
1 ACCEPTED SOLUTION

Accepted Solutions
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Polycom Employee & Community Manager

Re: Add Mac Address as SIP headers

Hello @Anchit ,

 

From the 6.1.0 Admin Guide >here<

 

sec.tagSerialNo

 

  • 0 (default) - The phone does not display the serial number.
  • 1 - The phone displays the serial number through protocol signaling.
    Change causes system to restart or reboot.

Example SIP User Agent:

 

  • User-Agent: PolycomRealPresenceTrio-Trio_8800-UA/5.9.1.10906_0004f2123456


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

View solution in original post

Message 4 of 4
3 REPLIES 3
Polycom Employee & Community Manager

Re: Add Mac Address as SIP headers

Hello @Anchit ,

Welcome back to the Poly community.

Some or a couple of your old post(s) or reply(s) to them => here <= are still open/pending as you have not marked these as "Accept as a solution" or at least provide some form of feedback or answer.

If they are in this state nobody finding them via a community search will know if an answer or advice provided was useful and has maybe helped you.

Could you therefore kindly go over them and mark or answer as appropriate?

If they are marked as "Accept as a solution" other users can find these easier and it helps them to utilise the community more efficiently. Please do not simply mark them without any type of feedback.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 2 of 4
Highlighted
Occasional Contributor

Re: Add Mac Address as SIP headers

Hello,

 

Sorry for the inconvenience. Could you please assist with the issue? 

Message 3 of 4
Highlighted
Polycom Employee & Community Manager

Re: Add Mac Address as SIP headers

Hello @Anchit ,

 

From the 6.1.0 Admin Guide >here<

 

sec.tagSerialNo

 

  • 0 (default) - The phone does not display the serial number.
  • 1 - The phone displays the serial number through protocol signaling.
    Change causes system to restart or reboot.

Example SIP User Agent:

 

  • User-Agent: PolycomRealPresenceTrio-Trio_8800-UA/5.9.1.10906_0004f2123456


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

View solution in original post

Message 4 of 4