-
×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
-
×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
- HP Community
- Poly Phones
- Desk and IP Conference Phones
- Re: Add Mac Address as SIP headers
Create an account on the HP Community to personalize your profile and ask a question
11-12-2019 02:03 AM
Hello,
Software Version: 5.9.0.9373
Device: Polycom VVX 201
no platform for Skype or Broadsoft
Can you please assist on how to enable the SIP Header with "serial/tagNo." or Mac address in every SIP Packet?
Solved! Go to Solution.
Accepted Solutions
11-12-2019 03:10 AM
Hello @Anchit ,
From the 6.1.0 Admin Guide >here<
sec.tagSerialNo
- 0 (default) - The phone does not display the serial number.
- 1 - The phone displays the serial number through protocol signaling.
Change causes system to restart or reboot.
Example SIP User Agent:
- User-Agent: PolycomRealPresenceTrio-Trio_8800-UA/5.9.1.10906_0004f2123456
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
Best Regards
Steffen Baier
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.
Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
11-12-2019 02:31 AM
Hello @Anchit ,
Welcome back to the Poly community.
Some or a couple of your old post(s) or reply(s) to them => here <= are still open/pending as you have not marked these as "Accept as a solution" or at least provide some form of feedback or answer.
If they are in this state nobody finding them via a community search will know if an answer or advice provided was useful and has maybe helped you.
Could you therefore kindly go over them and mark or answer as appropriate?
If they are marked as "Accept as a solution" other users can find these easier and it helps them to utilise the community more efficiently. Please do not simply mark them without any type of feedback.
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
Best Regards
Steffen Baier
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.
Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
11-12-2019 03:10 AM
Hello @Anchit ,
From the 6.1.0 Admin Guide >here<
sec.tagSerialNo
- 0 (default) - The phone does not display the serial number.
- 1 - The phone displays the serial number through protocol signaling.
Change causes system to restart or reboot.
Example SIP User Agent:
- User-Agent: PolycomRealPresenceTrio-Trio_8800-UA/5.9.1.10906_0004f2123456
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
Best Regards
Steffen Baier
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.
Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
Didn't find what you were looking for? Ask the community