Plantronics + Polycom. Now together as Poly Logo

Add Mac Address as SIP headers

SOLVED
Occasional Contributor

Add Mac Address as SIP headers

Hello,

Software Version: 5.9.0.9373

Device: Polycom VVX 201

no platform for Skype or Broadsoft

 

Can you please assist on how to enable the SIP Header with "serial/tagNo." or Mac address in every SIP Packet?

Message 1 of 4
3 REPLIES 3
Polycom Employee & Community Manager

Re: Add Mac Address as SIP headers

Hello @Anchit ,

Welcome back to the Poly community.

Some or a couple of your old post(s) or reply(s) to them => here <= are still open/pending as you have not marked these as "Accept as a solution" or at least provide some form of feedback or answer.

If they are in this state nobody finding them via a community search will know if an answer or advice provided was useful and has maybe helped you.

Could you therefore kindly go over them and mark or answer as appropriate?

If they are marked as "Accept as a solution" other users can find these easier and it helps them to utilise the community more efficiently. Please do not simply mark them without any type of feedback.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier




<======== Signature / Disclaimer ========>
Please be aware:For questions about the type of support to expect please check here

Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

Please remember, if you see a post that helped you , and it answers your question, please mark it as an "Accept as Solution".

The title Polycom Employee & Community Manager is an automatic setting within the community and any forum reply or post is based upon my personal experience and does not reflect the opinion or view of my employer.
Poly employee participation within this community is not mandatory and any post or FAQ article provided by myself is done either during my working hours or outside working hours, in my private time, and maybe answered on weekends, bank holidays or personal holidays.
Message 2 of 4
Occasional Contributor

Re: Add Mac Address as SIP headers

Hello,

 

Sorry for the inconvenience. Could you please assist with the issue? 

Message 3 of 4
Polycom Employee & Community Manager

Re: Add Mac Address as SIP headers

Hello @Anchit ,

 

From the 6.1.0 Admin Guide >here<

 

sec.tagSerialNo

 

  • 0 (default) - The phone does not display the serial number.
  • 1 - The phone displays the serial number through protocol signaling.
    Change causes system to restart or reboot.

Example SIP User Agent:

 

  • User-Agent: PolycomRealPresenceTrio-Trio_8800-UA/5.9.1.10906_0004f2123456


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier




<======== Signature / Disclaimer ========>
Please be aware:For questions about the type of support to expect please check here

Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

Please remember, if you see a post that helped you , and it answers your question, please mark it as an "Accept as Solution".

The title Polycom Employee & Community Manager is an automatic setting within the community and any forum reply or post is based upon my personal experience and does not reflect the opinion or view of my employer.
Poly employee participation within this community is not mandatory and any post or FAQ article provided by myself is done either during my working hours or outside working hours, in my private time, and maybe answered on weekends, bank holidays or personal holidays.
Message 4 of 4