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I am unable to add the directory as a softkey in broadwork, v17sp4.

 

Strangley the only softkey that shows up is the Callers, New Call and CnfBrdge, none of the others show up which i understand why the others efk's are not but i cannot figure out why the softkey.feature are not being displayed

 

This is for a 450 running 4.0.1

 

Below is a secotion of the efk.cfg file i am working with 

 

 

 

<softkey softkey.1.action="8154208070" softkey.1.enable="1" softkey.1.label="CnfBrdge" softkey.1.precede="1" softkey.2.action="!pull" softkey.2.enable="0" softkey.2.label="PTT" softkey.2.precede="1" softkey.3.action="!sendtovoicemail" softkey.3.enable="1" softkey.3.label="SendVM" softkey.3.precede="1" softkey.4.action="!callpull" softkey.4.enable="0" softkey.4.label="Pull" softkey.4.precede="1">
<softkey.1.use softkey.1.use.dialtone="1" softkey.1.use.idle="1" />
<softkey.2.use softkey.2.use.idle="1" />
<softkey.3.use softkey.3.use.active="1" softkey.3.use.hold="1" />
<softkey.4.use softkey.4.use.idle="1" />
<softkey.feature softkey.feature.directories=”1” softkey.feature.buddies="0" softkey.feature.callers="1" softkey.feature.forward="1" softkey.feature.mystatus="0" />
</softkey>

1 ACCEPTED SOLUTION

Accepted Solutions
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i was able to find the answer to this

softkey.3.action="$FDirectories$$FSelect$" softkey.3.enable="1" softkey.3.label="Directory" softkey.3.precede=""  softkey.3.use softkey.3.use.idle="1" softkey.3.use.active="1" softkey.3.use.hold="1"

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2 REPLIES 2
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I forgot to add, my goal is to have a softkey on the home idle screen that can take me to the directory, so if i am placing the directories syntax in the wrong location please let me know wher to place it

thanks

 

HP Recommended

i was able to find the answer to this

softkey.3.action="$FDirectories$$FSelect$" softkey.3.enable="1" softkey.3.label="Directory" softkey.3.precede=""  softkey.3.use softkey.3.use.idle="1" softkey.3.use.active="1" softkey.3.use.hold="1"

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