Plantronics + Polycom. Now together as Poly Logo

Adding numbers to a directory/contact list

Occasional Advisor

Adding numbers to a directory/contact list

hi i have a vvx410 with on it.  


Logged into phone and trying to figure out where do I input my contact list?  


Want to set it up where I can push a button to bring up a company, then have all the individuals and their cell phone number listed under that company to where all i have to do is push the button next to their name and it dial them.   thx much

Message 1 of 2
Polycom Employee & Community Manager

Re: Adding numbers to a directory/contact list

Hello hodor,

A couple of your old posts => here <= are still open / pending as you have not marked these as "Accept as a solution".


If they are in this state nobody finding them via a community search will know if an answer or advice was useful and has helped you.


Could you therefore kindly go over them and mark or answer as appropriate ?


If they are marked as "Accept as a solution" other users can find these easier and it helps them to utilize the community more efficiently. 



In regards to your new question we do support a local directory but you cannot add it via the Phone itself.


The VoIP FAQ contains this:


Jan 6, 2012 Question: How can I create a local directory or what is the 000000000000-directory.xml used for?

Resolution: Please check => here <=


The above explains how to add a local directory and it can then be assigned to keys on the phone utilizing the favorite index.


You can also assign it to a fixed button following this:


Jan 12, 2012 Question: Can I change / re-assign the appearance of  Line, BLF, Speed Dial and Presence Keys?

Resolution: Please check => here <=


In addition we support industry standards like LDAP as explained here:


Jan 30, 2012 Question: Can I use a central Phone book or is LDAP / Corporate Directory supported?

Resolution: Please check => here <=

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

The title Poly Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.


Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 2 of 2