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Adding or changing Directory Contaacts ?

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Occasional Visitor

Adding or changing Directory Contaacts ?

When employyes leave and come Im always looking for  way to update the phones Directory of contacts. Is there a way to upload a list to the phone via the network interface  or similar so tht someone does  not have th go toeach phone and do so manually?

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Polycom Employee & Community Manager

Re: Adding or changing Directory Contaacts ?

Hello Johnbor,

welcome to the Polycom Community.

It is always useful to include the currently used SIP or UC Software version as issues experienced or a question asked may already be addressed in a newer release.

Please also include if you are using a SIP server or a LYNC / Skype for Business server.

This also allows yourself and others to check against current software release notes, Administrator Guides or FAQ post’s.

The above is also stated in the "Must Read First" and is the absolute minimum requirement every new post should include. .

In addition providing us with this basic information gives Polycom an idea what Software Versions are used in the field and avoids wasting time trying to troubleshoot issues which have already been addressed.

Therefore the Polycom VoIP FAQ contains this post here:

Question: How can I find out my SIP or UC Software Version of my Phone?
Resolution: Please check here

In addition:

 

Jan 6, 2012 Question: How can I create a local directory or what is the 000000000000-directory.xml used for?

Resolution: Please check => here <=

 

or

 

Jan 30, 2012 Question: Can I use a central Phone book or is LDAP / Corporate Directory supported?

Resolution: Please check => here <=

 

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

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Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
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