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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
HP Recommended

Add SOFTKEY with the following sequence.

1- Enable the IP5000 interface softkey option
2- Create transfer key as "3 # sharpen".
3- Conference key send the following code ### * 5620.

I have a client that uses Hybrid central. Analogica and IP. You need this setting to make audio conferences.

3 REPLIES 3
HP Recommended

Hello @Deivid Herley,

welcome back to the Polycom Community.

 

Is this ment as an information or feedback , instructions to others?


The community's VoIP FAQ contains this post here:

Nov 25, 2011 Question: How can I change the functionality of a softkey button / use EFK?

Resolution: Please check => here <=


Please ensure you always check the community FAQ and/or utilize the community search before posting any new topics or follow up post’s.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
HP Recommended

This is a question, because I need to do these three steps on the IP5000, so that my client can make audio conferences.

1- Client connects to number 1
2- Press the softkey (to be created) with the configuration ###
3- Client connects to number 2
4-Press the softkey (to be created) to join the two calls with the configuration ### * 5620

The client attempting to perform the default procedure on the second call is not complete due to the lack of the central release code "### * 5620

HP Recommended

Hello @Deivid Herley,

Examples are provided via the FAQ I had posted.

 

From there please utilize these as templates and try to add whatever you need to add. You can also search for other posts.


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
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