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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
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‎11-11-2021 07:51 AM

HP Recommended

Greeting

I figure I would ask

Using the Broadsoft Theme we customized the ui.statusBar along with a new back ground image.  The issue is the teal backgound of the ui softkey background.  Seems this cannot be changed or I am missing something

Software 5.9.7

Phones VVX450

Theme Broadsoft

Is this possible

See Change.jpg

 

Tried ui.softkey.background figuring would be where since ui.statusBar.background changed top status bar

image

 

1 ACCEPTED SOLUTION

Accepted Solutions

‎11-16-2021 12:20 PM

HP Recommended

Hello @John.Lorenz8x8 

 

yes VOICE-56104 fixed this in 6.4.1

 

If your organization needs this to be fixed in 5.9.x please work with our support organization.

 

Best regards

 

Steffen Baier

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN

View solution in original post

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4 REPLIES 4

‎11-12-2021 04:44 AM

HP Recommended

Hello @John.Lorenz8x8 ,


Welcome to the Poly Community.

 

I am pretty sure I have seen changes/improvements made to these parameters but as your organisation has a direct connection into Poly I suggest you follow this up with us that way. 

 

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
Was this reply helpful? Yes No

‎11-16-2021 11:51 AM

HP Recommended

Hello @John.Lorenz8x8 

 

if you work with our support organization please mention VOICE-54286

 

Best regards

 

Steffen Baier

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
Was this reply helpful? Yes No

‎11-16-2021 12:05 PM

HP Recommended

Appears firmware 6.4.1 will allow for this using Broadsoft Theme only.

Though 5.9.0 Admin guide has the same parameters used this does not work in 5.9.x

 

ui.softkey.background = "#000000" Changes Softkey Menu back ground to Black.
ui.softkey.text.color = "#FFFFFF"  Changes text to white

Was this reply helpful? Yes No

‎11-16-2021 12:20 PM

HP Recommended

Hello @John.Lorenz8x8 

 

yes VOICE-56104 fixed this in 6.4.1

 

If your organization needs this to be fixed in 5.9.x please work with our support organization.

 

Best regards

 

Steffen Baier

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
Was this reply helpful? Yes No
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