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Alert when phone is left off hook?

Advisor

Alert when phone is left off hook?

Hi, Just wondering if there is any feature available to turn on, for a notification/beep when the phone is left off hook? Some users are not putting the handset back in the cradle properly, and are getting confused that they have to press answer when they get a call instead of just lifting the handset.

 

Thanks

 

 

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1 REPLY 1
Polycom Employee & Community Manager

Re: Alert when phone is left off hook?

Hello Chris,

Not to my knowledge. The phone automatically hangs up after a pre-defined time.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

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The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.

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Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 2 of 2