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Any manuals for connecting BT headsets?

Occasional Contributor

Any manuals for connecting BT headsets?



We will probably get mostly VVX411 and 501 units.   I'm wondering if there are any manuals or special instructions for connecting BT headsets.   Which models are compatible - if we need a lifting mechanism...

Message 1 of 4
Polycom Employee & Community Manager

Re: Any manuals for connecting BT headsets?

Hello boe,

welcome to the Polycom Community.


I already replied => here <= in the unrelated post.


We do support Bluetooth on the VVX600 / VVX 601 series 


The VVX401, VVX411, VVX500, VVX501, VVX600 and VVX601 support USB.


You can either use a native USB Headset or try a Bluetooth dongle.


Its impossible to test all of these dongles but an overview of supported and tested headsets is here:


Oct 19, 2011 Question: What type of Headset's and cables are compatible with my Phone?

Resolution: Please check => here <=

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.


Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 2 of 4
Occasional Contributor

Re: Any manuals for connecting BT headsets?

AWesome!  Thanks for the quick reply!!!

Message 3 of 4
Occasional Advisor

Re: Any manuals for connecting BT headsets?

Hi Boe,


I'd highly recommend you use a DECT headset and not a Bluetooth headset. Reason being: better sound quality and longer wireless range in an office setting. Check out the Discover D901 or D903 wireless headset and if you add the D629 EHS cable, you can answer and end calls from the headset while you're multi tasking in your office.

Message 4 of 4