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Asterisk Not detected VVX 201 and 150

Sisob
Frequent Advisor

Asterisk Not detected VVX 201 and 150

Hello,

 

I install VVX201 and 150 then discover using Elastix PABX (Asterisk based) end point configurator. But the Elastix PABX can not discover the VVX phones.

Other Polycom such Soundpoint Phones such as 550, 331, can discover by Elastix PABX.

 

Anyone has experience such problem?

 

Thank you.
Sinjo

Message 1 of 3
2 REPLIES 2
SteffenBaierUK
Polycom Employee & Community Manager

Re: Asterisk Not detected VVX 201 and 150

Hello @Sisob ,

 

welcome back to the Polycom Community.

 

I assume this should be a question for the Elastix community. The Polycom VVX150 / 201 was introduced later on so maybe the Elastix server does not know about this.

 

It is not a Polycom issue.


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

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The title Poly Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.

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Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 2 of 3
Sisob
Frequent Advisor

Re: Asterisk Not detected VVX 201 and 150

Hi Steffen,

 

Ok. I will check on the Elastix.

 

Thank you.

Sinjo

Message 3 of 3