Audio Sound Effects

Occasional Advisor

Audio Sound Effects

The UC Software Administrator Guide 5.7.0 documents several permitted values for the call.remoteDisconnect.toneType parameter.


Silent (Default)
messageWaiting, instantMessage, remoteHoldNotification, localHoldNotification, positiveConfirm, negativeConfirm, welcome, misc1, misc2, misc3, misc4, misc5, misc6, misc7, custom1, custom2, custom3, custom4, custom5, custom6, custom7, custom8, custom9, custom10


I'm having difficulty finding in the documentation the parameters to specify the customx tones.

I've seen the 'Default Sample Audio Files' and 'Sampled Audio File Paramenters' sections but neither provide a table to corrlate values to for the saf.x paramenter to the expected values in call.remoteDisconnect.toneType, or even if the saf.x values corrlate the customx values expected by the call.remoteDisconnect.toneType parameter.







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Polycom Employee & Community Manager

Re: Audio Sound Effects

Hello @JamesW,

welcome back to the Polycom Community.

The community's VoIP FAQ contains this post here:


Nov 23, 2011 Question: How can I change my Dial Tone or Call Progress Tones to sound like my local Dial Tone?

Resolution: Please check => here <=

Please ensure you always check the community FAQ and/or utilize the community search before posting any new topics or follow up post’s.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

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