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Audio Streaming on a realPresence Trio

Occasional Contributor

Audio Streaming on a realPresence Trio

Hi all, I'm new here so apologies if this is in the wrong place.


I've been tasked with repurposing one of our polycom relpresence trios into an audio streaming device, capable of taking in the audio from the mics and sending it onwards to a webserver or API endpoint.


Ideally I'd like to use the built in ethernet/WiFi to stream audio data through to a websocket running on a web server. If this is not possible, I'd like to be able to repurpose the phone to act simply as a microphone that can be plugged into a laptop that then performs the same function, using the realpresence trio simply as a microphone device. Theres's no restrictions on network, etc, so we could use the device as a VOIP device.

I've had a look at the API documentation and I've not immediately found anything that could do this for me, so Iw as wondering if this community could me here!


Thanks in advance for any help



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Polycom Employee & Community Manager

Re: Audio Streaming on a realPresence Trio

Hello Tom,

welcome to the Polycom Community.

Not sure we officially support this but the Trio can be set into 3 modes:


  • Generic
  • Skype for Business
  • Skype USB Optimized

In the 3rd mode it is a simple microphone and speaker utilized with a USB connection.


If you have an official use case for this simply contact a Polycom Sales Engineer to work on a feature request.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

Please be aware:

The purpose of these forums is to allow community members collaborate and help each other.
Questions posted here do not follow Polycom’s SLA guidelines.
If you require assistance from Polycom technical support, please open a
web service request or call us .

The above is necessary in order to track issue internally within Polycom.

You are welcome to post more questions or configuration or logs for other community members to look at but if your issue requires a fix via Polycom you must go via the official support structure.

Please ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

Please remember, if you see a post that helped you , and it answers your question, please mark it as an "Accept as Solution".

This forum reply or post is based upon my personal experience and does not reflect the opinion or view of my employer.
Polycom employee participation within this community is not mandatory and any post or FAQ article provided by myself is done either during my working hours or outside working hours, in my private time, and may be answered on weekends, bank holidays or personal holidays.
Message 2 of 2