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Audio connector PC pairing

SOLVED

Audio connector PC pairing

I have a VVX 450 with ucs firmware 6.4.0

 

The phone is set in generic profile mode. I was poking around the settings and found a setting called "Audio connector PC pairing" in the admin settings at the very bottom. 

 

Can someone help me understand what this is ? is this the same as BTOE when in generic mode ? I thought BTOE was only for Skype, so i am guessing this is a different setting ? 

Message 1 of 7
1 ACCEPTED SOLUTION

Accepted Solutions
SteffenBaierUK
Polycom Employee & Community Manager

Re: Audio connector PC pairing

Hello @IsThisTheKrustyKrab ,

 

Welcome back to the Poly Community.


Please ensure to always ensure to use the search facility >here<

 

The Poly Computer audio Connector was introduced in UC Software 6.4.0

 

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

----------------
The title Poly Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

View solution in original post

Message 3 of 7
6 REPLIES 6

Re: Audio connector PC pairing

It looks like this is almost a replacement for BTOE on non skype phones. However it does not work very well with Apps like Zoom. But i think that is on their end not on Poly's end. 

 

I will start a new thread regarding my findings. 

 

 

Message 2 of 7
SteffenBaierUK
Polycom Employee & Community Manager

Re: Audio connector PC pairing

Hello @IsThisTheKrustyKrab ,

 

Welcome back to the Poly Community.


Please ensure to always ensure to use the search facility >here<

 

The Poly Computer audio Connector was introduced in UC Software 6.4.0

 

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

----------------
The title Poly Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

View solution in original post

Message 3 of 7

Re: Audio connector PC pairing

I did try searching around but didn't find anything. Then right before you replied i did find info on the audio connector. 

 

is there any plan to add that to older firmware's like 5.9 + ? 

Message 4 of 7

Re: Audio connector PC pairing

or even the ability for older phones like the 400/500 to be able to run 6.4 ? 

Message 5 of 7
SteffenBaierUK
Polycom Employee & Community Manager

Re: Audio connector PC pairing

Hello @IsThisTheKrustyKrab 

 

no to my personal knowledge there are no plans to release this for older phones and the legacy VVX phones cannot run anything newer and the last software is 5.9.x

 

Best regards

 

Steffen Baier

----------------
The title Poly Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 6 of 7

Re: Audio connector PC pairing

Awesome Thank you! I will make another post about the audio connector later this week after i play around with it. Thanks for the help. I have profited from this. 

Message 7 of 7