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Auto Provisioning Polycom Soundpoint IP 335

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Auto Provisioning Polycom Soundpoint IP 335




I need to automatically configure my Polycom Soundpoint IP335 using MAC address of my phone with dhcp option but phone is out of the DHCP lan, I mean it is away from my network.


I have configured provisioning server.



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Polycom Employee & Community Manager

Re: Auto Provisioning Polycom Soundpoint IP 335

Hello Murali,

welcome to the Polycom Community.

Can the phone reach your server i.e. is there some kind of Port forwarding from an external IP to an Internal IP and the relevant Port aka for FTP or HTTP?

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.


Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
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