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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
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For the VVX500 (UC software 4.0.5), is there any method to assign a ring class to an incoming call based on a SIP invite header field other than Alert-Info? I am working with a call server that provides an auto-answer indicator in both the Call-Info and Answer-Mode fields, but does not include Alert-Info.

 

 

2 REPLIES 2
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Hello CTC,

welcome to the Polycom Community.

To my knowledge we only support the Alert-Info field. Can your SIP server not be changed to utilize the Alert-Info field?

 

Call-Info is used for RFC 3265 SIP Specific Event Notification framework i.e.call appearance state notification.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

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I have made some inquiries about that as well.

 

We're dealing with one mixed environment where the Polycom phones are the 1/3 that lack a method to auto-answer the current group pages, so I thought it would make sense to look at both sides. One provides a per-line auto-answer setting so we can set up a dedicated intercom line, and the other has a built in rule to look for "answer-after=0" in the Call-Info field, in addition to the Alert-Info rules.

 

Thank you, and I will provide an update for whatever solution we find.

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