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Auto provisioning on various Polycom IP Soundpoint phones

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Auto provisioning on various Polycom IP Soundpoint phones

Hi Guys, 


I am busy setting up auto provisioning for our companies' Polycom phones.  I need to add a string on our DHCP server to allow option 66.  The strings needs to be specific for each model of phone that we use.  I want to find out if there is a wildcard strings that we can add in order to allow all the various models instead of specifics for each one.



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Polycom Employee & Community Manager

Re: Auto provisioning on various Polycom IP Soundpoint phones

Hello Kobus,

welcome to the Polycom Community.

The community's VoIP FAQ contains this post here:


Oct 7, 2011 Question: How can I setup my Phone / Provisioning / Download / Upgrade / Update / Downgrade Software?
Resolution: Please check => here <=


Above explains the DHCP string and our different models are all catered for via the 000000000000.cfg


Within there you would point the different models to their compatible SIP software as described here:


Oct 7, 2011 Question: What is the relevance of the 000000000000.cfg or <mac>.cfg?

Resolution: Please check => here <=


You may want to look at this post in addition:


Oct 7, 2011 Question: Can I use substitutions when I provisioning my Phones?

Resolution: Please check => here <=

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

The title Poly Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.


Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
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