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Auto reboot each night

SOLVED
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Advisor

Auto reboot each night

Hello,

 

Is there any way we can get the phones to check the server cfg files each night?

 

For Grandstream/Snom etc we've been able to successfully check in each night which means we can roll out changes out of hours.

 

Can you inform as to how we do this, or whether we can do this?

I've checked ======>>>>> here <<<<<====== for the answer but it was 3 years ago.....

 

Mant thanks,

 

Joe

 

 

Message 1 of 3
1 ACCEPTED SOLUTION

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Polycom Employee & Community Manager

Re: Auto reboot each night

Hello Joe,

welcome back to the Polycom Community.

The community's VoIP FAQ contains this post here:

 

Nov 24, 2014 Question:How can the Phone automatically check / poll for configuration changes or new software versions?

Resolution: Please check => here <=

Please ensure you always check the community FAQ and/or utilize the community search before posting any new topics or follow up post’s.

In order to raise a support ticket you need to work with your Polycom reseller as they need to do this for you. In case this is some sort of an Internet discounter please post your phone's MAC address so I can look up who would be able to support you.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

----------------
The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

View solution in original post

Message 2 of 3
2 REPLIES 2
Highlighted
Polycom Employee & Community Manager

Re: Auto reboot each night

Hello Joe,

welcome back to the Polycom Community.

The community's VoIP FAQ contains this post here:

 

Nov 24, 2014 Question:How can the Phone automatically check / poll for configuration changes or new software versions?

Resolution: Please check => here <=

Please ensure you always check the community FAQ and/or utilize the community search before posting any new topics or follow up post’s.

In order to raise a support ticket you need to work with your Polycom reseller as they need to do this for you. In case this is some sort of an Internet discounter please post your phone's MAC address so I can look up who would be able to support you.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

----------------
The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

View solution in original post

Message 2 of 3
Highlighted
Advisor

Re: Auto reboot each night

Thank you, I didn't see this.

Message 3 of 3