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AutoAnswer at a Phonebook entry

Occasional Contributor

AutoAnswer at a Phonebook entry



environment is VVX411 running


configured in hybrid mode, sfb + 2 sip lines.


we need urgently to implement the autoanswer / intercom feature in the following scenario:


local addressbook of phone is utilized by the -directory.xml file

rt parameter set to whatever


we need to activate auto-answer / intercom feature on some / all addressbook entrys,

means if addressbook entry then auto-answer, otherwise ring.


no chance to get the alert-info field utilized by pbx - this would be the easiest, i know.


any chance to solve this ?

thank you


Message 1 of 2
Polycom Employee & Community Manager

Re: AutoAnswer at a Phonebook entry

Hello @stain ,


Welcome to the Poly Community.


There is currently no way to do this. You would need a feature request:


Jan 03, 2013 Question: How can I request a change aka feature request to the current Polycom SIP / UC Software?

Resolution: Please check => here <=

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.


Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 2 of 2