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Automatic upgrade to all of phone

Occasional Visitor

Automatic upgrade to all of phone

Our customer has many Ploycom IP 335.

I wonder function that automatic upgrade to all of phone.


If need upgrade whole phone, how to task automatic upgrade whole phone.


Too hard to upgrade all phone use Web interface.

We can't reboot PoE switch cause PC working.


So, please reply that better solution.


thank you for support.





Message 1 of 3
Polycom Employee & Community Manager

Re: Automatic upgrade to all of phone

Hello CHanDoL,

welcome to the Polycom Community.

The community's VoIP FAQ contains now this new post here:

Nov 24, 2014 Question:How can the Phone automatically check for configuration changes or new software versions?

Resolution: Please check => here <=


In addition you may want to look at this:


Oct 7, 2011 Question: Reboot the Phone remotely or via the Web Interface

Resolution: Please check => here <=

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.


Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 2 of 3
Occasional Visitor

Re: Automatic upgrade to all of phone


Thank you for support.


Actually, very helpful for phone management.

I did test in our LAB use that method.


Additionally, i found a some issue.

Phone Doesn't follow local timer, it will be check from provisioning server time.


anyway, thank you for support.



Message 3 of 3