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‎10-03-2018 04:19 AM

HP Recommended

Hello All. 

 

I had AVAYA 1692 H323 Conference Phone. 

Unfortunately Avaya allows only H323 protocol  for works. 

As I understand Avaya 1692  is OEM of Polycom SoundStation IP 4000.

I want to connect  AVAYA`s phone to Asterisk PBX via SIP protocol.

I was found SIP firware  on support site:

https://support.polycom.com/content/support/north-america/usa/en/support/voice/soundstation-ip-serie...
y question is how can to upload new firmware (SIP) to Avaya 1692? 

Do have someone an experience in this action?

Please help.

1 REPLY 1

‎10-03-2018 04:44 AM

HP Recommended

Hello @VMike,

 

welcome to the Polycom Community.

 

The phone may look the same but it is not. You cannot convert the Phone from an Avaya 1692 into a Polycom SIP phone.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

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