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Avaya 1692 VS SIP

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Occasional Visitor

Avaya 1692 VS SIP

Hello All. 

 

I had AVAYA 1692 H323 Conference Phone. 

Unfortunately Avaya allows only H323 protocol  for works. 

As I understand Avaya 1692  is OEM of Polycom SoundStation IP 4000.

I want to connect  AVAYA`s phone to Asterisk PBX via SIP protocol.

I was found SIP firware  on support site:

https://support.polycom.com/content/support/north-america/usa/en/support/voice/soundstation-ip-serie...
y question is how can to upload new firmware (SIP) to Avaya 1692? 

Do have someone an experience in this action?

Please help.

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1 REPLY 1
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Polycom Employee & Community Manager

Re: Avaya 1692 VS SIP

Hello @VMike,

 

welcome to the Polycom Community.

 

The phone may look the same but it is not. You cannot convert the Phone from an Avaya 1692 into a Polycom SIP phone.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

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Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
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