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Avaya 1692 VS SIP

Occasional Visitor

Avaya 1692 VS SIP

Hello All. 


I had AVAYA 1692 H323 Conference Phone. 

Unfortunately Avaya allows only H323 protocol  for works. 

As I understand Avaya 1692  is OEM of Polycom SoundStation IP 4000.

I want to connect  AVAYA`s phone to Asterisk PBX via SIP protocol.

I was found SIP firware  on support site:
y question is how can to upload new firmware (SIP) to Avaya 1692? 

Do have someone an experience in this action?

Please help.

Message 1 of 2
Polycom Employee & Community Manager

Re: Avaya 1692 VS SIP

Hello @VMike,


welcome to the Polycom Community.


The phone may look the same but it is not. You cannot convert the Phone from an Avaya 1692 into a Polycom SIP phone.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

The title Poly Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.


Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 2 of 2