We have VVX410(22.214.171.12426) phone with the expansion 2201-46350-001.
This phone have 2 SIP accounts.
We have a linekey on the expansion configured to park a call on a BFL type linekey.
When we retived the call, it will use the first avaialble sip line, no matter which account. It's possible to fix the used SIP account/line when we retrieved a parked call on BFL linekey ? Otherwise, if I put it bad on hold, the MOH could be the wrong one.
When a linekey type of line is used, we can use index to point on the right account.
Maybe that could be done with a EFK on the expansion, but I did not find any way to configure EFK on the expansion.
welcome back to the Polycom Community.
Jan 22, 2014 Question: How can I prevent the phone from automatically accessing a line when the Handset is lifted?
Resolution: Please check => here <=
or the call.stickyAutoLineSeize parameter. From the Admin Guide:
In order to use an EFK on a Key you need to use a Speed Dial. Option 4 in this post => here <= explains this.
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