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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
HP Recommended

Is it possible to only have monitored BLF keys light up when the phone is "in use."  I get a lot of complaints from customers that do not like it when the BLF keys are flashing when the inbound call is "ringing" multiple phones at once.  They think it is to confusing.

I am using an asterisk server and this is the following firmware on my VVX 410 phones.

 

 Phone Model VVX 410

Part Number 3111-46162-001

UC Software Version 5.4.4.4281

Updater Version 5.6.4.4398

1 REPLY 1
HP Recommended

Hello HTCChad,

welcome to the Polycom Community.

 

To my knowledge no and you would need to request a change.

The community's VoIP FAQ contains this post here:

Jan 03, 2013 Question: How can I request a change to the current Polycom SIP / UC Software?

Resolution: Please check => here <=

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
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Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
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