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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
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Hello All, 

I see that Enhanced BLF is supported on VVX 1500 (http://downloads.polycom.com/voice/voip/uc/UC_Software_ReleaseNotes_UCS_5_0_0.pdf)

I got the status of the supervised phones, but i'm still unable to pick-up an incoming call. It is normal ?

2 REPLIES 2
HP Recommended

No reply from any one ? 😞

HP Recommended

Hello Knuckles,

please be aware, if a fast reply is needed, the correct process is to work via your Polycom reseller and/or Polycom support directly.

 

I tested this and the Release notes unfortunately are incorrect.

 

The VVX1500 is the only phone that does not support a enhanced BLF like the other phones. The Admin Guide is correct in order if you want to verify this.

 

Please work with your Polycom reseller to raise this as a feature request and quote VOIP-72522.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
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