I see that Enhanced BLF is supported on VVX 1500 (http://downloads.polycom.com/voice/voip/uc/UC_Software_ReleaseNotes_UCS_5_0_0.pdf)
I got the status of the supervised phones, but i'm still unable to pick-up an incoming call. It is normal ?
please be aware, if a fast reply is needed, the correct process is to work via your Polycom reseller and/or Polycom support directly.
I tested this and the Release notes unfortunately are incorrect.
The VVX1500 is the only phone that does not support a enhanced BLF like the other phones. The Admin Guide is correct in order if you want to verify this.
Please work with your Polycom reseller to raise this as a feature request and quote VOIP-72522.
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
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