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BLF on LCD Expansion module

Telecomuser
Occasional Advisor

BLF on LCD Expansion module

I have a VVX601 with LCD Expansion Module running off a 3CX locally hosted PBX.

 

I have 6 contacts programmed in via the 3CX admin page which appear on the phone display but would like these to appear on the Expansion Module and only the registered sip extension to show on the phone. Everything I've googled suggests that the BLF are allocated sequentially and cannot allocate a contact to wherever I would like them to appear.

 

Is there a workaround with this?

Message 1 of 5
4 REPLIES 4
SteffenBaierUK
Polycom Employee & Community Manager

Re: BLF on LCD Expansion module

Hello @Telecomuser ,

 

Welcome back to the Poly Community.


The post is lacking the minimal required information as outlined in the ReadMeFirst and the FAQ.

 

Please ensure in the future to familiarize yourself with this prior to posting a new post.

 

From our FAQ:

 

Jan 12, 2012 Question: Can I change / re-assign the appearance of  Line, BLF, Speed Dial and Presence Keys?

Resolution: Please check => here <=

 

A community search also finds >this< simple solution.

 

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

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The title Poly Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.

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Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 2 of 5
Telecomuser
Occasional Advisor

Re: BLF on LCD Expansion module

Hi Steffen,

 

I’m using software version 6.4.0.11527 on a Polycom VVX601 running on the 3CX PBX platform version 16.09

 

I’ve tried using :-

<line up.regOnPhone="1"/>

 Which makes no difference unfortunately, the only thing I’ve found that can work is creating “dummy” entries using :-

 

<test
feature.enhancedFeatureKeys.enabled="1"
feature.EFKLineKey.enabled="1"
efk.efklist.1.action.string="1"
efk.efklist.1.mname="."
efk.efklist.1.status="1"

/>

 

This moves the BLF entries down by one, by adding more efk entries I can have the BLF entries moved down onto the LCD module with the caveat that I have 7 entries with pin symbol on the phone display. This will do as a workaround although would prefer not to have to use that method

Message 3 of 5
SteffenBaierUK
Polycom Employee & Community Manager

Re: BLF on LCD Expansion module

Hello @Telecomuser 

 

did you check the FAQ post?

 

replied via a mobile device

----------------
The title Poly Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 4 of 5
Telecomuser
Occasional Advisor

Re: BLF on LCD Expansion module

Hi Steffen,

 

I did look at the FAQ post, I thought the up.reg.OnPhone would have done the job so didn’t go down the lineKey.reassignment.enabled route.

I’m going to try that as my next option tomorrow.

On a side note the link to the 4.01 admin guide http://supportdocs.polycom.com/PolycomService/support/global/documents/support/setup_maintenance/pro...

 

appears to be a dead link now, I’ll look on the current admin guide for the detailed information

Message 5 of 5