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- Re: BTOE - VVX phones not pairing
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07-23-2014 05:38 AM
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Accepted Solutions
07-25-2014 01:30 AM
Hello Patrick,
our phones currently do not support IPv6 so therefore this is not a currently planned option.
I would suggest you work with your Polycom reseller to be brought in contact with a Polycom Sales Engineer as they can discuss future roadmaps with yourself.
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
Best Regards
Steffen Baier
Polycom Global Services
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.
Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
07-23-2014 07:59 AM
Hello Patrick,
welcome to the Polycom Community.
BToE is really designed to work with UCS 5.1.1 but should be backwards compatible.
I would suggest your upgrade to UCS 5.1.1 Rev B or downgrade BToE back to 2.1.0 if you want to use UCS 5.0.2
If you are not able to do so please raise a support ticket via your Polycom reseller so our Support team can verify this.
Please be aware of the following when utilizing UCS 4.1.0 or later:
The use of Polycom UC Software versions 4.1.X (“Software”) requires the purchase of a separate Software license for every device that will use the Software in a Lync environment. You may not install, access, or use the Software in a Lync environment on more devices than are listed on your license until additional licenses have been purchased and authorized by Polycom. These licenses should be purchased from the same company from which you purchased the devices. You may operate devices against a Lync server for trial purposes for up to 30 days without purchasing a license. Use of the Software is subject to the terms and conditions of the End User License Agreement.
Polycom reserves the right to audit your deployment to verify that you have sufficient licenses to match the number of devices being used.
Information in regards of License Part Numbers can be found here
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
Best Regards
Steffen Baier
Polycom Global Services
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.
Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
07-24-2014 05:57 AM
Hi Steffen,
We got it to work when we disabled ipv6 in network properties, but this seems not a real "future-proof" solution.
Is there any plan to make BToE compatible with ipv6 (i do not mean when it will be using ipv6, but just that it will work on a computer with ipv6 enabled)?
Kind regards,
Patrick
07-25-2014 01:30 AM
Hello Patrick,
our phones currently do not support IPv6 so therefore this is not a currently planned option.
I would suggest you work with your Polycom reseller to be brought in contact with a Polycom Sales Engineer as they can discuss future roadmaps with yourself.
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
Best Regards
Steffen Baier
Polycom Global Services
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.
Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
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