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BTOE customization

Occasional Visitor

BTOE customization

When calling from a 500 that is paired with BTOE 3, the software Lync client will also pop-up with a dial screen.  Is there anyway to disable that?

I can disable BTOE, but then users cannot use other BTOE enhanced features.


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Polycom Employee & Community Manager

Re: BTOE customization


The release notes state what additional tweaks are supported

Any other feat are working as designed. You may want to work with a Polycom sales engineer via your Polycom reseller.

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The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.


Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
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