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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
HP Recommended

I'm looking for the functionality that the BTOE application provides to Skype/Teams desk phones that will work Zoom provisioned phones.  Does this functionally exist or at least in development?

 

I have to say it's a pretty big feature loss after moving from Skype for Business to Zoom.

4 REPLIES 4
HP Recommended

Hello @jimn ,

 

Welcome to the Poly Community.


The best place to ask for this functionality would be Zoom.

 

Alternatively, try:

 

Jan 03, 2013 Question: How can I request a change aka feature request to the current Poly ObiEdition / UC Software?

Resolution: Please check => here <=

 

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
HP Recommended

Oh I've asked there too. I think it's a reasonable question to ask here if Poly has a solution, or if they are working with Zoom on a solution. 

 

BTOE is a Poly application, and we're using Zoom Phone on supported Poly VVX and CCX desk phones.  I've seen mention elsewhere of replacement to BTOE but I have no specifics.

 

HP Recommended

Hello @jimn 

 

we do not know if you have 1 phone or 10.000

 

therefore we offer the feature request route. Via the Medium of a Community Forum we cannot discuss any unreleased software. 

replied via a mobile device 

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
HP Recommended

Hello @jimn 

 

Is this meant to be a remote control feature for Zoom phone (i.e. use the Zoom client to trigger a call on the phone) or is it treating the phone as a USB playback/recording device?

 

You have not provided details in what you are after or what software Version you are currently running. 

We have a PC Audio Connector app that was released in UCS 6.4.0 for compatible VVX phones.  It’s not custom made for Zoom, so there is not full integration, but basic control is available.

 

Similar on the 7.1.1 fur CCX connecting a USB cable treats the Phone as an Audio device in openSIP mode. 

Please clarify what you are after

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Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
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