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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
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‎04-16-2015 05:54 PM

HP Recommended

Hi Community,

 

I'm considering purchasing the VVX 500 phones for our reception, and using the BToE with Lync 2013.

 

Our situation is that one receptionist will log out of the reception machine to go to lunch, and another one will log in.  They log in as themselves, not as a generic user, and they both have their own account in Lync.  Reception calls are handled via IVR.

 

My question is how the BToE pairing works in this situation. 

 

When the first receptionist logs out, does it unpair the phone?

 

When the second logs in, and they provide their lync credentials to BToE, does it configure the phone with the second receptionist's number/account and pair the BToE?

 

Any catches or issues?

 

Regards,

 

Glenn.

1 REPLY 1

‎04-17-2015 01:14 AM

HP Recommended

Hello Glenn,

welcome to the Polycom Community.

You should look at the following parameter:

 

feature.lyncbtoe.autosignin.signoff.enabled="1"

 

If you add the above to your configuration the signing out of one account on the PC will trigger the Phone to sign out too. Signing in with another username will then prompt the LYNC client to request the Single Sign In credentials again.


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
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