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Background image - Polycom IP321

Occasional Contributor

Background image - Polycom IP321

Hi,
The IP321 and 331 phones do not have a menu option to specify a screen background. Is it possible to specify through the config file for these models?

We have selected a custom image on our 650 phones through the menu>basic>pref>background although this menu option is not present on the smaller phones.

Regards
Simon
Message 1 of 4
3 REPLIES 3
Polycom Employee & Community Manager

Re: Background image - Polycom IP321

Hello Simon,

 

let me answer this question by simply quoting from the Admin Guide:

 

Graphic Display Backgrounds
You can set up a picture or design to be displayed on the background of the graphic display of all SoundPoint IP 450, 550, 560, 650, and 670 and Polycom VVX 1500 phones.

 

I remember some customer cases where they managed to utilize the idle Microbrowser and loaded a html document with a small jpg graphic but that then affects the Date Display or the 2nd line.

 

This is something you would need to play with yourselves.

 

Best Regards

 

Steffen Baier

 

Polycom Global Services

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 2 of 4
Highlighted
Polycom Employee & Community Manager

Re: Background image - Polycom IP321

Looking into the old cases there a 2x separate ways to do this.

 

Option 1 (The customer wanted to show the whole Phone Number next to the Line Icon):

 

Create a html file 01234567890.html

 

<?xml version="1.0" encoding="utf-8"?>
<html>
  <head>
    <title>
01234567890<br /></title>
  </head>
</html>

 

Load the File via: 

 

mb.idleDisplay.home="http://xxx.xxx.xxx.xxx/01234567890.html" mb.idleDisplay.refresh="5"

Result:

 

HTML Example

 

 

 

 

Option 2 (The Customer wanted to display a Alarm Phone Number):

 

Create a BMP (size 88x12)

 

Example logo-330

 

Load this via:

 

ind.idleDisplay.enabled="1" bitmap.IP_330.68.name="logo-330" ind.anim.IP_330.29.frame.1.bitmap="logo-330" ind.anim.IP_330.29.frame.1.duration="0"

Result:

 

Alarm Example

 

NOTE: Please be aware that above are pre UCS 3.3.0 Configuration Examples and you will need to convert these. Please consult the Admin Guide for further Information on the bitmap.idleDisplay.name command.

 

Best Regards

 

Steffen Baier

 

Polycom Global Service

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 3 of 4
Polycom Employee & Community Manager

Re: Background image - Polycom IP321

Hello Simon,

 

did above suggestion fix your issue?

 

If yes please be so kind and mark this as a fixed Solution so other community Users can profit from this post.

 

Best Regards

 

Steffen Baier

 

Polycom Global Services

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 4 of 4