Re: Background image - Polycom IP321

icsnettech · ‎10-30-2011

Hi,
The IP321 and 331 phones do not have a menu option to specify a screen background. Is it possible to specify through the config file for these models?

We have selected a custom image on our 650 phones through the menu>basic>pref>background although this menu option is not present on the smaller phones.

Regards
Simon

SteffenBaierUK · ‎10-30-2011

Hello Simon,

let me answer this question by simply quoting from the Admin Guide:

Graphic Display Backgrounds
You can set up a picture or design to be displayed on the background of the graphic display of all SoundPoint IP 450, 550, 560, 650, and 670 and Polycom VVX 1500 phones.

I remember some customer cases where they managed to utilize the idle Microbrowser and loaded a html document with a small jpg graphic but that then affects the Date Display or the 2nd line.

This is something you would need to play with yourselves.

Best Regards

Steffen Baier

Polycom Global Services

----------------
The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

SteffenBaierUK · ‎10-31-2011

Looking into the old cases there a 2x separate ways to do this.

Option 1 (The customer wanted to show the whole Phone Number next to the Line Icon):

Create a html file 01234567890.html

<?xml version="1.0" encoding="utf-8"?>
<html>
  <head>
    <title>
01234567890<br /></title>
  </head>
</html>

Load the File via:

mb.idleDisplay.home="http://xxx.xxx.xxx.xxx/01234567890.html" mb.idleDisplay.refresh="5"

Result:

Option 2 (The Customer wanted to display a Alarm Phone Number):

Create a BMP (size 88x12)

Example logo-330

Load this via:

ind.idleDisplay.enabled="1" bitmap.IP_330.68.name="logo-330" ind.anim.IP_330.29.frame.1.bitmap="logo-330" ind.anim.IP_330.29.frame.1.duration="0"

Result:

NOTE: Please be aware that above are pre UCS 3.3.0 Configuration Examples and you will need to convert these. Please consult the Admin Guide for further Information on the bitmap.idleDisplay.name command.

Best Regards

Steffen Baier

Polycom Global Service

----------------
The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

SteffenBaierUK · ‎11-03-2011

Hello Simon,

did above suggestion fix your issue?

If yes please be so kind and mark this as a fixed Solution so other community Users can profit from this post.

Best Regards

Steffen Baier

Polycom Global Services

----------------
The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's