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Basic setup instructions

Occasional Visitor

Basic setup instructions

THis seems to be a simple question that I didnt find and answer for yet. We just received 310 series phone. When you enter your new contacts how do you addredd the peosons with extensions? They all have the same main number. When you enter the number how do you enter a pause then the extension number?

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Polycom Employee & Community Manager

Re: Basic setup instructions

Hello bobc

This has only recently be discussed here

You can only store one number once as explained I the admin guide. You cannot have multiple names with the same number.

Replied from a mobile device
The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.


Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
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